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Prosotropin ULTRA Bodybuilding Nutrition Formula


Free Shipping Policy
Shipping Policy

FREE SHIPPING on all orders of $59 or more!
We ship to the US and Canada only. Additional charges may apply for Hawaii, Alaska and Puerto Rico.

Orders are usually shipped in 1-2 business days from our facilities. Once an order is processed and sent out, a shipping confirmation with tracking information will be sent to you.

All orders are shipped as quickly as possible. If you would like to make any changes or updates to your order, we will do our best to accommodate your request providing your order has not already shipped. Please do not hesitate to contact us for more information.

Shipping details:
There is a flat rate for orders under $59.
In Canada, 9.98$ USD
In the US, 8.95$ USD

Return Policy

Stated below are PROSOTROPIN return policies. Please carefully read below.

No Refunds/Exchanges

We do not accept returns or exchanges unless the item you purchased is defective, the wrong product, the wrong size or format, the wrong flavor or format, is only possible if the shipper “PROSOTROPIN” made the mistake, provided that the items are unopened and in their original packaging.

All claims for damages, defects, or shortages must be made within 10 business days upon receipt of merchandise.

Damage/defect claims made after 10 days of receiving the merchandise will not be honoured.

All sales are final and shipping/handling fees are non-refundable.

Only exchanges or merchandise credit will be allowed.

No cancellations are accepted after the shipment of orders.

Shipping costs for all return items must be paid by customer.

All returns must include a RA# (Return Authorization). Please contact us for a RA#. Returns without a return authorization number will be declined and shipped back to sender.

All claims for damages, defects, or shortages must be made within 10 business days upon receipt of merchandise.  Damage/defect claims made after 10 days receipt will not be honored.

Steps to return:

1)      Contact our North American master distribution partner, iSmart Nutrition. either by phone (1-888-878-0886) or by email ([email protected]) to communicate with a Representative.

2)      We will provide you with a Return Authorization email including a Return Authorization number (RA#)

3)      Print and include this email in your return package

4)      Return packages are to be sent to the address below.

To return the item you purchased, please mail it to:

iSmart Nutrition.
7265 Chouinard, suite E
Montreal, Québec, H8N 3C1

Refunds do not include any shipping and handling charges shown on the packaging slip or invoice. Shipping charges for all returns must be prepaid and insured by you. You are responsible for any loss or damage to goods during shipment. We do not guarantee that we will receive your returned item. Shipping and handling charges are not refundable. Any amounts refunded will not include the cost of shipping.

For further questions please contact our master distributor toll free at 1-888-878-0886